A Smarter Way to Manage Restaurant Reservations: Built for Scalability and Real-Time Updates
Download this case study The Client
Our client, a renowned Food & Beverage company based in Belgium, sought to modernize its operations with a Restaurant Reservation System (RRS) that could handle multiple restaurant locations, peak-hour bookings, and real-time table management. The challenge was clear: create a seamless experience that streamlined operations and elevated the customer journey. Capital Numbers was brought on board to bring this vision to life.
Industry
Food & Beverage
Tech Stack
ReactJS, Material UI, React Query, Google OAuth, .NET C#, CosmosDB, Google Translation API
Country
Belgium
Business Need
As their business expanded, the road to achieving these goals came with several challenges:
Multi-Location Management
With multiple restaurant locations, managing reservations effectively across all sites became increasingly complex. The client needed a system that would provide centralized control, yet maintain flexibility for each location's unique needs.
Real-Time Reservations & Peak Hour Demands
The system needed to handle real-time table bookings without lag, especially during peak dining hours. The challenge was ensuring smooth, uninterrupted service while managing high-volume reservations across various locations.
Custom UI to Match Brand Vision
While Material UI provided a solid foundation, the client wanted a tailored design that matched their brand aesthetic. The challenge was to balance customization with efficiency, ensuring the interface was user-friendly, yet visually appealing.
Language Localization
The client needed a system capable of serving a diverse customer base. The challenge was integrating multi-language support, initially for English and Dutch, with the flexibility to expand to other languages as the platform grew.
Role-Based Access Control
Different user groups, like restaurant owners, staff, and customers, needed access to distinct features within the platform. Implementing a secure role-based access system was crucial for privacy and security, ensuring that users could only interact with the features relevant to their roles.
Solution
Capital Numbers leveraged its deep expertise in ReactJS, Material UI, and state management to build a solution that not only met but exceeded expectations.
Frontend Development with ReactJS
We designed a high-performance frontend with modular components to ensure reusability and scalability.
Material UI Customization
Customizing Material UI templates to align precisely with the client's design vision from Figma, while focusing on mobile-first, responsive layouts.
Advanced State Management & Real-Time Data
Implemented React Query for optimized API integration and real-time updates, ensuring the application remained fast and responsive even during peak booking times.
Multi-Restaurant Support
Developed a dashboard for managing multiple locations, where restaurant owners could easily switch between different establishments and manage bookings.
Role-Based Authentication & Access Control (RBAC)
Integrated Google OAuth for secure login, with a custom RBAC system to restrict access to features based on user roles.
Localization
Leveraged Google Translate API for multi-language support, initially in English and Dutch, to cater to a diverse clientele.
Screenshots
Results
The solution delivered tangible results, transforming the client’s operations and customer experience in profound ways:
Efficient Multi-Restaurant Management
Restaurant owners now manage multiple locations from a single dashboard, significantly reducing operational complexity and improving time management.
Real-Time, Dynamic Reservations
Customers enjoy a smooth experience, from selecting a table to confirming their booking in real-time. Restaurant staff can also optimize seating with the Gantt-style timeline, making the entire process faster and more efficient.
Custom UI with a Seamless Experience
The custom-designed UI didn’t just look good—it enhanced usability, improving interaction rates and reducing user drop-off.
Scalable, Future-Proof Solution
With our scalable architecture, the system is built to integrate easily with third-party services and add new functionalities without disrupting operations.
Increased Accessibility Through Multi-Language Support
The integration of multi-language support ensures the platform caters to a broader customer base, enhancing global accessibility.
Benefits
Improved Operational Efficiency
The multi-location management system allowed restaurant owners to oversee everything from one place.
Enhanced Customer Engagement
A dynamic, real-time reservation system means customers can book easily, leading to a better experience.
Scalable Architecture
The future-ready system will continue to evolve as the client’s needs grow.
Faster Operations
Role-based access ensured smooth workflows, allowing restaurant staff to focus on what matters most: providing excellent service.
Global Reach
Language localization enhanced the platform’s accessibility for international customers.
Conclusion
At Capital Numbers, we are committed to creating custom, high-performance solutions that solve real business problems. By leveraging ReactJS, Material UI, and real-time data management, we delivered a reservation system that is scalable, intuitive, and future-proof. Our work with this client demonstrates our ability to develop solutions that exceed expectations.
Get in touch with Capital Numbers today and discuss how we can help you create the perfect solution to drive your business forward.
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Frequently Asked Questions
Based on the information provided about Capital Numbers, here arefive frequently asked questions (FAQs) and their answers
We offer a wide range of services, including:
- Digital Engineering: Custom software development, enterprise systems, automation tools.
- Web Development: Dynamic websites, e-commerce platforms, CMS solutions.
- Mobile App Development: iOS & Android apps, cross-platform solutions, app maintenance.
- QA (Quality Assurance): Automated and manual testing for error-free software.
- Cloud Engineering: Cloud migration, cloud infrastructure management.
- Data Engineering & Analytics: Data integration, data warehousing, data visualization, predictive analytics.
- AI/ML/GenAI: AI-driven analytics, machine learning solutions, generative AI applications.
- UI/UX Design: User interface design, prototyping & wireframing.
- Emerging Tech: AR/VR development, blockchain development.
We offer two distinct engagement models:
- Project-Based Development: Tailored solutions for defined goals, ideal for short-term projects.
- Dedicated Development Teams: Seamless integration, scalable solutions for long-term partnerships.
We have clients in various countries, including:
- USA
- UK
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- Australia
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- Saudi Arabia
- Indonesia
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- Israel
- Italy
We have received numerous awards, including:
- Clutch Top 1000 B2B Companies
- Financial Times High-Growth Companies
- The Economic Times India's Growth Champions
- Dun & Bradstreet Leading SMEs of India
- Manifest Global Awards
- Clutch Global Leaders
- Clutch Champion Awards
- GoodFirms: Trusted Choice Awards
- GoodFirms: Best Company to Work With
We were founded in 2012.
We are ISO 9001 and ISO 27001 certified, demonstrating quality and data security standards.
We create dynamic websites, e-commerce platforms, and manage content with user-friendly solutions.
We develop iOS & Android apps, cross-platform solutions, and provide ongoing maintenance.
We offer data integration, warehousing, visualization, and predictive analytics for data-driven decisions.
We offer AI-driven analytics, machine learning solutions, and generative AI applications for various needs.
Innovation, quality, client satisfaction, integrity, and teamwork are core values that guide our operations.
We aim to become a global leader in digital solutions, continuously innovating and empowering businesses with cutting-edge technology.
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