case study

How We Transformed Payroll & Workforce Management for a Global Leader

The Client

A global leader in human capital management across 35+ countries, the client faced challenges with scaling payroll and HR systems, fragmented platforms, and compliance risks, with outdated systems hindering efficiency, data accuracy, and security. They chose Capital Numbers as a reliable partner to modernize their operations, ensure compliance, and streamline processes, leveraging our expertise to deliver a scalable, secure, and integrated solution.

Industry

HR Tech

Tech Stack

jQuery, HTML, CSS, .NET MVC, SQL Server, Azure, OAuth 2.0, Multi-Factor Authentication (MFA), GDPR, POPIA, ISO 27001

Country

Global (Client operates in 35+ countries, including Africa, Asia, the Middle East, and Europe)

Business Need

The client faced several critical challenges that hindered their ability to scale and deliver efficient payroll and HR services globally:

Scalability Limitations

Existing systems were unable to handle the growing global transaction volume, leading to inefficiencies.

Complex Compliance Management

Adapting to constantly changing labor laws and tax structures across multiple regions was error-prone and time-consuming.

the challenges

Fragmented Systems

Multiple disconnected platforms caused inefficiencies, data inconsistencies, and redundant processes.

Poor User Experience

Outdated interfaces with limited self-service options created barriers for HR teams and employees, affecting productivity and engagement.

Security & Data Protection

Safeguarding vast amounts of sensitive payroll and employee data was a priority, and security risks needed to be minimized.

Solution

Capital Numbers took the lead in transforming the client's HR and payroll systems, addressing every challenge and delivering a comprehensive solution:

Seamless Modular Development

We integrated new features and modules into the existing system, ensuring smooth functionality and scalability without disrupting operations.

Automated Compliance Engine

Capital Numbers implemented a dynamic, real-time compliance module, automatically updating tax and labor laws to reduce errors and enhance operational efficiency.

solutions

Unified System Integration

We consolidated the client's fragmented systems into a single, unified platform, improving data consistency and operational flow.

Modernized User Experience & Self-Service Portal

A sleek, user-friendly interface was developed, offering employees and HR teams easy access to payroll, benefits, and leave management.

Advanced Security Infrastructure

Capital Numbers upgraded security by implementing multi-factor authentication (MFA), role-based access control (RBAC), and end-to-end encryption to safeguard sensitive payroll data.

Screenshots

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Results

Here’s how our solution delivered measurable results:

Result Bullet
Accelerated Payroll Processing

Automation reduced errors and manual work, significantly improving payroll cycle speed.

Result Bullet
Seamless Compliance Management

The dynamic compliance engine ensured real-time legal updates, safeguarding against regulatory risks.

Result Bullet
Enhanced User Engagement

A self-service portal boosted HR team productivity and employee satisfaction by providing quick access to payroll and benefits data.

the Result
Result Bullet
Scalable Operations

The modular approach enabled easy scaling as the client’s global footprint expanded, without requiring system overhaul.

Result Bullet
Strengthened Security

Reliable security measures protected sensitive payroll data, meeting stringent compliance and security standards.

Benefits

Result Bullet
Increased Efficiency

Streamlined processes and eliminated manual efforts, leading to faster decision-making and improved productivity.

Result Bullet
Regulatory Peace of Mind

Real-time compliance updates allowed for seamless adaptation to shifting labor laws and tax structures.

Result Bullet
Improved User Engagement

A modernized interface and self-service portal empowered HR teams and employees, resulting in higher satisfaction and engagement.

Result Bullet
Cost-Effective Scalability

Modular enhancements helped maintain performance while controlling costs and minimizing transition time.

Result Bullet
Top-Notch Security

Robust security protocols ensured data was safe and protected from cyber threats, maintaining compliance with stringent security standards.

Conclusion

Through strategic modular development, real-time compliance automation, and a user-centric approach, Capital Numbers successfully transformed the client's payroll and HR management systems. Our tailored solutions addressed all operational challenges, enabling the client to scale effectively while maintaining security and compliance.

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    Frequently Asked Questions

    Based on the information provided about Capital Numbers, here arefive frequently asked questions (FAQs) and their answers

    We offer a wide range of services, including:

    • Digital Engineering: Custom software development, enterprise systems, automation tools.
    • Web Development: Dynamic websites, e-commerce platforms, CMS solutions.
    • Mobile App Development: iOS & Android apps, cross-platform solutions, app maintenance.
    • QA (Quality Assurance): Automated and manual testing for error-free software.
    • Cloud Engineering: Cloud migration, cloud infrastructure management.
    • Data Engineering & Analytics: Data integration, data warehousing, data visualization, predictive analytics.
    • AI/ML/GenAI: AI-driven analytics, machine learning solutions, generative AI applications.
    • UI/UX Design: User interface design, prototyping & wireframing.
    • Emerging Tech: AR/VR development, blockchain development.

    We offer two distinct engagement models:

    • Project-Based Development: Tailored solutions for defined goals, ideal for short-term projects.
    • Dedicated Development Teams: Seamless integration, scalable solutions for long-term partnerships.

    We have clients in various countries, including:

    • USA
    • UK
    • Canada
    • Australia
    • Ireland
    • Switzerland
    • Saudi Arabia
    • Indonesia
    • UAE
    • Israel
    • Italy

    We have received numerous awards, including:

    1. Clutch Top 1000 B2B Companies
    2. Financial Times High-Growth Companies
    3. The Economic Times India's Growth Champions
    4. Dun & Bradstreet Leading SMEs of India
    5. Manifest Global Awards
    6. Clutch Global Leaders
    7. Clutch Champion Awards
    8. GoodFirms: Trusted Choice Awards
    9. GoodFirms: Best Company to Work With

    We were founded in 2012.

    We are ISO 9001 and ISO 27001 certified, demonstrating quality and data security standards.

    We create dynamic websites, e-commerce platforms, and manage content with user-friendly solutions.

    We develop iOS & Android apps, cross-platform solutions, and provide ongoing maintenance.

    We offer data integration, warehousing, visualization, and predictive analytics for data-driven decisions.

    We offer AI-driven analytics, machine learning solutions, and generative AI applications for various needs.

    Innovation, quality, client satisfaction, integrity, and teamwork are core values that guide our operations.

    We aim to become a global leader in digital solutions, continuously innovating and empowering businesses with cutting-edge technology.

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