Conversational AI 101: The Ecosystem at a Glance

By 2020, 85% of our engagement with businesses will be through chatbots, as per Gartner. Moreover, the chatbot market is anticipated to hit around US$ 1.25 billion in 2025, according to Statista. Clearly, bots are the future, and bot-powered commerce is the modern-day manifest destiny. Whether you want to order your favorite cheese pizza or …

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