case study

How We Transformed a Platform into a Cutting-Edge, High-Performance Hub

The Client

The client is a world-renowned platform dedicated to empowering screenwriters, filmmakers, and creative professionals. By offering a vast array of resources, competitions, mentorship, and networking opportunities, they have become a go-to space for anyone in the entertainment industry looking to refine their craft and connect with key stakeholders. However, as their community and services grew, the platform faced complex navigation, fragmented user experiences, and scalability challenges threatening its ability to fully unlock its potential. That's where we stepped in.

Industry

Media & Entertainment

Tech Stack

CodeIgniter, MySQL, HTML5, CSS3, JavaScript, Scalable Cloud-based Solutions

Country

United States (Los Angeles, CA)

Business Need

The platform, despite being a valuable resource, was struggling with several key issues that hindered its full potential:

Complex User Experience

The platform’s broad service offering became overwhelming, especially for new users. Navigating between services was a challenge, and the experience felt cluttered and hard to engage with.

Fragmented Services

Various services like script reviews, competitions, and gigs operated in silos, resulting in a disconnected experience for users who needed an integrated, seamless flow.

the challenges

Inefficient Competition Management

Managing the numerous competitions, deadlines, and formats was a logistical nightmare, making it difficult for users to engage with relevant opportunities.

User Segmentation Issues

The platform struggled to clearly define its various user groups, making it difficult to provide personalized experiences for free members, paid subscribers, and industry professionals.

Scalability & Security Concerns

With an expanding user base, the platform needed to scale efficiently without compromising security or performance.

Solution

To address these challenges, Capital Numbers provided an end-to-end solution designed to optimize user experience, streamline services, and ensure the platform could scale:

User-Centric Design Overhaul

We redesigned the platform’s UI/UX to make navigation more intuitive, simplifying access to key features and ensuring that each user group (free members, paid members, industry professionals) had tailored experiences.

Streamlined Onboarding Process

We revamped the registration and onboarding process, providing clear guidance for new users. This included personalized dashboards and a tutorial to help users navigate the platform efficiently.

solutions

Service Integration

We unified the platform’s various services—feedback, competitions, gigs—into one cohesive interface. Users could now easily track submissions, manage projects, and engage with all services in a streamlined manner.

Enhanced Competition Management System

A comprehensive competition management system was implemented, allowing users to filter, track, and participate in competitions with ease. Added member-exclusive benefits, like discounts for paid members, enhanced the value for ISA Connect subscribers.

Seamless Payment Integration

We integrated a flexible and secure payment gateway, supporting multiple payment options, streamlining the subscription management process, and automating renewals and cancellations.

Scalable and Secure Backend

Capital Numbers upgraded the platform’s infrastructure using CodeIgniter, MySQL, and cloud-based solutions to ensure scalability and enhance security. This ensured that the platform could handle increased traffic during peak times while protecting sensitive user data.

Screenshots

  • Screenshots
  • Screenshots
  • Screenshots
  • Screenshots

Results

Following our intervention, the platform witnessed remarkable improvements in key performance metrics, reflecting the true value of Capital Numbers’ solutions:

Result Bullet
Boosted User Engagement

Our UI/UX overhaul led to an increase in user interactions across the platform. Users were now more inclined to participate in competitions, gigs, and events, resulting in higher platform engagement.

Result Bullet
Higher Retention Rates

The personalized experience, exclusive features for paid members, and easier subscription management increased membership renewals, particularly among ISA Connect members.

Result Bullet
Efficient Operations

The integration of services streamlined internal operations, reduced administrative tasks, allowing the team to focus on growing the platform and supporting its users.

the Result
Result Bullet
Scalability

The new cloud-based infrastructure and backend improvements successfully handled increased traffic, ensuring the platform’s performance remained stable even during peak periods, such as high-profile competitions.

Result Bullet
Reliable Data Security

Enhanced security measures, including compliance with industry standards, resulted in stronger user trust and a boost in new registrations and engagement.

Benefits

Result Bullet
Seamless User Experience

With a cohesive design, users could easily access services relevant to them, enhancing satisfaction and engagement.

Result Bullet
Efficient Service Management

Integrated systems reduced complexity for both users and platform administrators, making everything more streamlined.

Result Bullet
Scalable Performance

The upgraded infrastructure ensured the platform could handle future growth, preparing it for long-term success.

Result Bullet
Secure Data Handling

With top-tier security, the platform built trust, ensuring users’ sensitive data remained safe at all times.

Result Bullet
Increased Member Value

Exclusive member features and enhanced competition offerings created a rewarding experience, encouraging ongoing engagement.

Conclusion

Through strategic redesign, seamless integration, and the use of advanced technologies, Capital Numbers helped transform the client’s platform into a user-friendly, secure, and scalable environment. By addressing key pain points, we ensured a more engaging and efficient experience for screenwriters, filmmakers, and industry professionals.

Let Capital Numbers help you take your platform to new heights. Contact us today, and let’s create a seamless, scalable solution that works for you!

Let’s Discuss Your Requirements

Confidentiality & Same Day Response Guaranteed!

Send Your Query
Download

Download this case study in PDF

Explore More Case Studies

Tittle Star

300+ Glowing Customer Reviews

97 out of 100 Clients Have Given Us a Five Star Rating on Google & Clutch

  • Google 5 Star Customer Rating
  • One Ranked
  • Clutch Champion 2024
  • G2 - Business Software Review
  • GoodFirms
quote icon

"They're very willing to assemble the team that we ask for if we have certain preferences."

James BurkeCapital Numbers 5/ 5
quote icon

"Capital Numbers was easy to work with, and they were always available."

P. AtturCapital Numbers 5/ 5
quote icon

"I was impressed by their professionalism."

Eric LiuCapital Numbers 5/ 5
quote icon

"It is impressive how easy it was to work with them."

Jose RodriguezCapital Numbers 5/ 5
quote icon

"They are a well-structured team and that impressed us the most."

Will HershfeldCapital Numbers 5/ 5
quote icon

"Excellent attention to detail and responsiveness."

Bernice AngCapital Numbers 5/ 5
quote icon

"The quality of their approach was high."

Rupert WallaceCapital Numbers 5/ 5
quote icon

"They have an excellent staff and great communication."

DeVon FavorsCapital Numbers 5/ 5
Join Our Success Stories

Get Custom Solutions, Recommendations, Resumes, or, Estimates. Confidentiality & Same Day Response Guaranteed!

Fill Out the Form and We Will Contact You.

    Select Files From Your  or   or 
    • Checkmark Icon 100% Confidential
    • Checkmark Icon We Sign NDA

    What’s Next?

    Our Consultants Will Reply Back to You Within 8 Hours or Less

    Expert Guidance You Can Trust. No Pitch, Just Expert Solutions.
    +25 More Awards in Past Decade

    Frequently Asked Questions

    Based on the information provided about Capital Numbers, here arefive frequently asked questions (FAQs) and their answers

    We offer a wide range of services, including:

    • Digital Engineering: Custom software development, enterprise systems, automation tools.
    • Web Development: Dynamic websites, e-commerce platforms, CMS solutions.
    • Mobile App Development: iOS & Android apps, cross-platform solutions, app maintenance.
    • QA (Quality Assurance): Automated and manual testing for error-free software.
    • Cloud Engineering: Cloud migration, cloud infrastructure management.
    • Data Engineering & Analytics: Data integration, data warehousing, data visualization, predictive analytics.
    • AI/ML/GenAI: AI-driven analytics, machine learning solutions, generative AI applications.
    • UI/UX Design: User interface design, prototyping & wireframing.
    • Emerging Tech: AR/VR development, blockchain development.

    We offer two distinct engagement models:

    • Project-Based Development: Tailored solutions for defined goals, ideal for short-term projects.
    • Dedicated Development Teams: Seamless integration, scalable solutions for long-term partnerships.

    We have clients in various countries, including:

    • USA
    • UK
    • Canada
    • Australia
    • Ireland
    • Switzerland
    • Saudi Arabia
    • Indonesia
    • UAE
    • Israel
    • Italy

    We have received numerous awards, including:

    1. Clutch Top 1000 B2B Companies
    2. Financial Times High-Growth Companies
    3. The Economic Times India's Growth Champions
    4. Dun & Bradstreet Leading SMEs of India
    5. Manifest Global Awards
    6. Clutch Global Leaders
    7. Clutch Champion Awards
    8. GoodFirms: Trusted Choice Awards
    9. GoodFirms: Best Company to Work With

    We were founded in 2012.

    We are ISO 9001 and ISO 27001 certified, demonstrating quality and data security standards.

    We create dynamic websites, e-commerce platforms, and manage content with user-friendly solutions.

    We develop iOS & Android apps, cross-platform solutions, and provide ongoing maintenance.

    We offer data integration, warehousing, visualization, and predictive analytics for data-driven decisions.

    We offer AI-driven analytics, machine learning solutions, and generative AI applications for various needs.

    Innovation, quality, client satisfaction, integrity, and teamwork are core values that guide our operations.

    We aim to become a global leader in digital solutions, continuously innovating and empowering businesses with cutting-edge technology.

    Click to Expand
    cookie close

    This website collects cookies to deliver a better user experience. Read Cookie and Privacy Policy