The client needed a means to take human error out of their ordering and shipping process. Sometimes orders would arrive with missing items, or the customer would get a wrong shipment. The EZKosher App is meant to change that.
We developed an app that would work on a handheld tablet. The intention would be for our grocery “pickers” to use the app while gathering the customers’ order to make sure everything is to specification. So the app would have to categorize certain products and allow for an easy method of getting the order together.
- The EZKosher app features a login screen. The picker can log in and see all current orders downloaded from a local database.
- The picker can select which order to work on, as well as pausing and resuming each order. There’s also a search function to find individual orders.
- Once an order is selected, the user can swipe to a window where the picker’s name is visible, along with the name of the store fulfilling the order.
- The main window includes an “Item” list, an “On Hold” list, & a list “Picked” items.
- The Item list is a list of items the pickers are meant to acquire. Item selection is divided by item type — for example, meat, dairy, produce, and so on. Each item has a desired quantity for the picker to meet.
- The On Hold list is for items that are on hold. These might not be in the store, but will be available in a couple of days.
- The Picked list consists of items that have been acquired and put in the shipment.
- There’s a counter telling how many items are selected in each category, so nothing gets lost in the order.
- A menu feature is also available.
- The Menu Window shows the customer details, including a phone numbers, custom directions, and the ability to cancel an order.
How It Works
- When an item is selected in the app, the picker can “pick” it by finding it at the store and scanning its barcode. The app also allows the picker to manually input the barcode number.
- After the items have been scanned, they go into the “picked” category and are ready for shipping.
- A counter shows the picker the quantity of requested items; and the picker can increase or decrease the quantity according to the customer’s needs.
- If the store is out of stock of a certain item, it goes into the “On Hold” list.
- Certain items can be picked by quantity, others can only be selected by weight.
- The customer can input certain directions that the picker will see in the menu. For example, a customer might request for the picker to call them if anything is out of stock. The customer will also include a phone number in case the picker needs to get in contact with the picker.
- Any instructions the customer leaves will be seen immediately by the pickers when they login.
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