case study

Property Tax Collection and Management App

The Client

The client maintains a property tax collection app that helps local governments and municipalities in the USA manage property taxes, licenses, permits, and miscellaneous receipts. It’s a flexible tool with custom features to manage taxpayer info, revenue collections, unpaid taxes, past dues, licenses, codes, and more.

Industry

Finance

Tech Stack

ASP.NET, MVC 4.5, Kendo UI, MSSQL, Crystal Reports, ActiveReports.NET, MS Azure

The Challenges

This app was earlier built using Visual Basic programming language. But, the problem was that this legacy-old app ran only on computers that had Windows installed. It didn’t run on any other system.

Plus, the app required specific hardware configurations to run successfully. So, users couldn’t access the app from any computer even if they wanted to. Many such issues posed a real problem for most users. As a result, there was a decrease in app usage.

The client, therefore, had to rethink a strategy that would ease app usage. There had to be a solution that helps users access the app from any operating system (OS).

the challenges

At this stage, the client came across Capital Numbers’ portfolio and wanted us to handle the above challenges.

We aimed to change this Windows-based solution into a web app that users can access from any computer. This way, people won’t be forced to install the app on Windows machines. Just an Internet connection was enough to access the app from any device.

Additionally, the app had to be a full-scale accounting software that consists of data tables of rows and columns to present financial information such as:

  • Taxpayer info
  • Payments
  • Delinquencies
  • Reports
  • Bills
  • Invoices, etc

Solutions We Offered

Capital Numbers started the work with a team of ASP.NET and Kendo experts. We integrated our team with the client’s team to implement the following solutions:

Firstly, our team used the ASP.NET framework to develop the application backend. We chose this framework because ASP.NET apps are accessible from all OSs. An Internet connection is all that users need to access these apps.

We also used MVC 4.5 to separate the application into Model, View, and Controller. This Separation of Concerns (SoC) keeps code clean and maintainable.

Next, we used Kendo UI for the frontend. Kendo UI offers pre-built data tables. It allows easy configurations of these data tables and grids.

solutions

Custom filtering, grouping, and sorting of these data tables are hassle-free. Manipulating values and properties in these data tables is also straightforward. So, Kendo UI was a preferred frontend solution for this project.

Because the software had to have multiple data tables for accounting tax collections, we had to think of a scalable database solution. So, we chose MSSQL because it’s scalable and secure.

The accounting software also had to have reporting engines. So, we embedded Crystal and Active reports to deliver rich, interactive reports on transactions, taxes, and other receivables.

A mass mailing feature was crucial to remind taxpayers about overdue payments. So, we incorporated mail merge, which eases sending reminder emails in bulk.

We tested all the solutions (through the CI/CD approach) to see if the data tables behaved as desired and were bound to data sources. After testing everything, we hosted the solution on the secure MS Azure for stability and reliability.

Results

Our skillful implementations resulted in a fully-featured tax collection app. Our solution works on all OSs with an Internet connection and is multi-fold better than its legacy solution. Here are some benefits that the app offers:

Result Bullet
Taxpayer Management

Managing taxpayer IDs, names, locations, etc., is streamlined and effective.

Taxpayer IDBusiness NameOwner NameLocation
14Cox EnterprisesAnne CoxAtlanta, Georgia
21Old Scottish Rite HospitalForrest AdairDecatur, Georgia
the Results
Result Bullet
Payment Management

Tracking the payment flow of licenses, credits, and other transactions is also easy.

Transaction IDTaxpayer IDCodePeriodCollection DatePayment
25261014SALE2022-2302.03.2023$10
25261426CUAN2022-2321.02.2023$17
Result Bullet
Delinquency Management

Recording delinquent accounts is effortless as the app clearly shows who didn’t pay their taxes on time and must pay a late fee.

Taxpayer IDTaxpayer NameTerritory CodeDue DateDelinquentLate Fee
12Andrew11415.04.2023License$10
12Smith14222.05.2023License$12
Result Bullet
Renewal Management

Viewing business license renewal periods is also straightforward and convenient.

CodeDescriptionRenewal FrequencyStatus
280Horticulture BusinessAnnuallyActive
498Contractor FirmHalf-yearlyInactive
Result Bullet
Mass Mailing

Thanks to Mail Merge, sending reminder emails and notices in bulk to concerned accounts takes only a few clicks.

Result Bullet
Custom Reporting

Extracting 100% fair and correct custom reports is also possible.

Taxpayer ReportsTransaction Reports
Taxpayer LiabilitiesPayment Summary by Day
Taxpayer by License CodePayment History by Territory Code
Business License ReportsMiscellaneous Reports
License Code ListingSite Option Setup Report
License Comparison ReportTerritory Code Listing
Result Bullet
Excel Importing

Importing custom reports to Excel files makes it easier for decision-makers to evaluate collections better.

Result Bullet
Invoicing and Billing

Attaching documents to auto-generated bills and invoices keeps things transparent.

Result Bullet
Audit Tracking

Modifying every transaction is simpler with the reliable Audit Trail that keeps mistakes at bay.

Result Bullet
Financial Record-keeping

All in all, financial record-keeping is economical with this app that Capital Numbers skillfully built from scratch.

Result Bullet
Full-scale Accounting

Capital Numbers is happy to have wrapped up a project that helps local municipalities in the USA get a high-level overview of property tax collections down to each transaction and invoice - within one hub. Our journey doesn’t end here as we continue to collaborate with the client to develop the mobile version of the app to help local districts track collections on-the-go.

Let’s Discuss Your Requirements

Confidentiality & Same Day Response Guaranteed!

Send Your Query
Download

Download this case study in PDF

Tittle Star

300+ Glowing Customer Reviews

97 out of 100 Clients Have Given Us a Five Star Rating on Google & Clutch

  • Google 5 Star Customer Rating
  • One Ranked
  • Clutch 2023
  • G2 - Business Software Review
  • GoodFirms
Join Our Success Stories

Get Custom Solutions, Recommendations, Resumes, or, Estimates. Confidentiality & Same Day Response Guaranteed!

Fill Out the Form and We Will Contact You.

    Select Files From Your  or   or 
    • Checkmark Icon 100% Confidential
    • Checkmark Icon We Sign NDA

    What’s Next?

    Our Consultants Will Reply Back to You Within 8 Hours or Less

    Expert Guidance You Can Trust. No Pitch, Just Expert Solutions.
    +25 More Awards in Past Decade

    Frequently Asked Questions

    Based on the information provided about Capital Numbers, here arefive frequently asked questions (FAQs) and their answers

    We offer a wide range of services, including:

    • Digital Engineering: Custom software development, enterprise systems, automation tools.
    • Web Development: Dynamic websites, e-commerce platforms, CMS solutions.
    • Mobile App Development: iOS & Android apps, cross-platform solutions, app maintenance.
    • QA (Quality Assurance): Automated and manual testing for error-free software.
    • Cloud Engineering: Cloud migration, cloud infrastructure management.
    • Data Engineering & Analytics: Data integration, data warehousing, data visualization, predictive analytics.
    • AI/ML/GenAI: AI-driven analytics, machine learning solutions, generative AI applications.
    • UI/UX Design: User interface design, prototyping & wireframing.
    • Emerging Tech: AR/VR development, blockchain development.

    We offer two distinct engagement models:

    • Project-Based Development: Tailored solutions for defined goals, ideal for short-term projects.
    • Dedicated Development Teams: Seamless integration, scalable solutions for long-term partnerships.

    We have clients in various countries, including:

    • USA
    • UK
    • Canada
    • Australia
    • Ireland
    • Switzerland
    • Saudi Arabia
    • Indonesia
    • UAE
    • Israel
    • Italy

    We have received numerous awards, including:

    1. Clutch Top 1000 B2B Companies
    2. Financial Times High-Growth Companies
    3. The Economic Times India's Growth Champions
    4. Dun & Bradstreet Leading SMEs of India
    5. Manifest Global Awards
    6. Clutch Global Leaders
    7. Clutch Champion Awards
    8. GoodFirms: Trusted Choice Awards
    9. GoodFirms: Best Company to Work With

    We were founded in 2012.

    We are ISO 9001 and ISO 27001 certified, demonstrating quality and data security standards.

    We create dynamic websites, e-commerce platforms, and manage content with user-friendly solutions.

    We develop iOS & Android apps, cross-platform solutions, and provide ongoing maintenance.

    We offer data integration, warehousing, visualization, and predictive analytics for data-driven decisions.

    We offer AI-driven analytics, machine learning solutions, and generative AI applications for various needs.

    Innovation, quality, client satisfaction, integrity, and teamwork are core values that guide our operations.

    We aim to become a global leader in digital solutions, continuously innovating and empowering businesses with cutting-edge technology.

    Click to Expand
    cookie close

    This website collects cookies to deliver a better user experience. Read Cookie and Privacy Policy