Our Customer Success Models

Learn the pros, cons, and suitability of Time and Material (T&M), and T&M with a Cap models to scale flexibly within budget.

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Our Custom-tailored Engagement Models

We understand the value of loyal partnerships, which is why we provide the most optimal engagement model that is profitable and risk-free for you. Here’s what we offer and how we work.

time-material

Time and Material (T&M)

In a T&M contract, we bill you based on the actual time and resources we invest. You can make new adjustments during development to suit your audience’s needs. But, the cost will solely depend on the actual man-hours that have gone in to complete the project.

How do we work
  • We determine your needs and pre-set the price of each IT resource
  • We begin work with the pre-decided hourly rates
  • We adjust to any change in scope by adding/removing resources as per demands
time-material-cap

Time and Material with a Cap

We also provide a third cooperation model, Time and Material with a Cap. It is the same as a Time and Material contract but with one difference, which is that T&M with a Cap specifies the max budget limit or the cap that the engagement shouldn’t cross.

How do we work
  • We analyze your goals and kickstart based on your initial inputs
  • We adjust to small changes without crossing the max budget
  • In case we feel that the max limit may cross, we immediately report to you

Let's Discuss Your Project

We're happy to hear your project goals and turn them into a next-level digital product. Get a free consultation to make this happen!

Engagement Models: Pros, Cons, and Suitabilities

Below is a table that’ll give you a better idea of the pros & cons of each engagement model and help you understand which one to pick, when, and why.

time-material

Time andMaterial

Pros
  • Highly flexible and dynamic
  • Small releases bring agility
  • Low risk to clients and developers
Cons
  • Multiple changes can delay releases
  • The client needs more oversight
  • Actual and estimated costs may vary
When is it best suited
  • Project specifics are not detailed enough
  • Incremental changes are planned
  • Timelines are not pre-set
time-material-cap

Time andMaterial with a Cap

Pros
  • Better control over budget
  • More collaborative and value-oriented
  • No unwarranted or financial surprises
Cons
  • Less flexible than the regular T&M
  • The scope of work is less agile than in T&M
  • Recalculations are needed if the project crosses the upper limit
When is it best suited
  • There are changing priorities
  • Costs have an estimated upper limit
  • Developers are ready to cover costs crossing the upper limit

Let's Discuss Your Project

We're happy to hear your project goals and turn them into a next-level digital product. Get a free consultation to make this happen!

Engagement Models: A Comparison Chart

Irrespective of having a few similarities, these engagement models have significant differences. Here’s a comparison chart to help you delve deeper.

Factors
Time and Material
Time and Material with a Cap
Project Manager

(Assigned by us to oversee the entire project)

Yes
Yes
Defined Scope

(A clear, defined scope is required. Once agreed, no scope changes are allowed without time & cost re-estimation)

Not Required
Not Required
Agile Workflow

(Whether agile development methodology is followed for delivery?)

Yes
Yes
Change Requests

(Can you ask for changes in the features and overall scope of work?)

Anytime
Mutually Disucssed
Budget Control

(How predictable is the budget that you allocate for development?)

Medium
High
Client Involvements

(Does the client supervise the project end to end?)

Yes
Yes
Hourly Rate

(Is the price calculated on an agreed hourly rate?

Yes
Yes
Project Type

(Size of project suitable for the model)

Mid & Large
Mid & Large
Invoicing Frequency

(When do we invoice you for our services?)

Monthly
Monthly
Final Project Price

(Is the final project price guaranteed before the project starts?)

No
Yes

Let's Discuss Your Project

We're happy to hear your project goals and turn them into a next-level digital product. Get a free consultation to make this happen!

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