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Publicly listed on BSE · ISO 27001 & SOC 2 Type II certified
Publicly listed on BSE · ISO 27001 & SOC 2 Type II certified
Our client is a healthcare technology company that bridges the gap between wellness providers and their consumers through a simple, user-friendly platform. Since service providers are always looking for better ways to deliver value and build stronger relationships with patients, our client’s platform enables them to achieve that.
The client’s platform supports professionals such as dentists, chiropractors, veterinarians, optometrists, and mental health counselors by enabling them to create recurring payment plans, subscription packages, and membership options. This approach not only helps patients manage costs more comfortably but also encourages treatment compliance and helps them build loyalty with their customers, benefiting both providers and the people they serve.
Industry
Healthcare
Tech Stack
Although our client aimed to simplify how wellness providers managed payments and patient relationships, their existing platform had several limitations that held them back:
Struggling with similar challenges to provide better treatment plans for your patients?
Capital Numbers worked closely with the client to address their business challenges and built a robust SaaS platform that met the needs of both healthcare providers and their patients. The new platform delivered practical, scalable solutions in the following areas:
With our expertise, we built the client an advanced platform that empowered providers to create better relationships with their customers and at the same time increase revenue.
Providers experienced a significant boost in their recurring revenue streams by offering subscription-based plans. This helped them maintain financial stability while also providing a steady flow of income.
The new platform brought numerous benefits for both healthcare providers and their customers:
Subscription models and automated billing reduced revenue fluctuations, creating new channels for revenue growth.
Our client wanted to create a solution that would help providers and their customers overcome their challenges. However, their existing platform created some roadblocks for the client to achieve this goal. They approached Capital Numbers with the vision to build a powerful platform that would not only eliminate the challenges but also create new revenue opportunities for providers and better treatment plans for patients.
We understood the challenges and built a powerful SaaS platform that eliminated the challenges for healthcare providers and their patients. The new platform not only streamlined operations but also improved compliance, loyalty, and revenue stability.
Providers can now provide good treatment plans that are feasible for patients to undertake, stronger financial predictability, and subscription plans that do not create a financial strain on patients. After we deployed the platform, patients can now enjoy affordable, accessible, and flexible care options. Providers can create a sustainable model that benefits patients without eliminating opportunities for providers to earn revenue.
Country
Australia
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With flexible payment options, consumers were more likely to follow through with recommended healthcare services. The ability to split payments over time reduced the financial burden on patients, improving overall compliance with care plans.
By offering customizable plans and discounts, providers were able to increase consumer loyalty. Patients appreciated the flexibility and affordability of our client’s platform, leading to higher retention rates and fewer instances of price shopping.
Automation in the platform streamlined administrative tasks such as billing, renewals, and cancellations, enabled providers to focus more on patient care rather than administrative work. This resulted in improved service delivery and greater satisfaction for both providers and consumers.
The inclusion of an e-marketplace allowed providers to expand their reach and attract new clients from across the healthcare and wellness industry. This feature provided healthcare professionals with a platform to market their services directly to consumers, increasing business opportunities.
Consumers benefitted from the user-friendly dashboard, which allowed them to manage their plans easily, track their payments, and make adjustments as needed. The ease of use and convenience provided by our client resulted in higher engagement and increased customer satisfaction.
Providers found it simple to incorporate the platform into their business operations. With minimal setup and intuitive management tools, providers were able to start offering customized plans quickly and efficiently.
A responsivFlexible, consumer-friendly payment options lowered financial barriers, making it easier for patients to follow through on treatments and improve their health.e, modern design and structured navigation enhanced accessibility and engagement.
Customizable plans and discounts created value-driven interactions, improving loyalty and encouraging repeat engagement.
Automation of billing, renewals, and scheduling minimized administrative workloads, freeing providers to focus on delivering quality care.
The integrated e-marketplace and intuitive dashboard enhanced visibility, helping providers reach new clients while offering patients a seamless, modern experience.
Patients gained greater control over their healthcare choices through simple plan management, transparent pricing, and convenient subscription options.
Looking to explore more about our healthcare services? Check out our services now!
Industry: Healthcare
Industry: Healthcare
Industry: Healthcare
Industry: Healthcare
Industry: Healthcare
Industry: Healthcare
Industry: Healthcare