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Publicly listed on BSE · ISO 27001 & SOC 2 Type II certified
Publicly listed on BSE · ISO 27001 & SOC 2 Type II certified
CASE STUDY
Node.js
Ionic
iOS
AndroidThis AI-powered mobile application provides trusted advice to new parents who want to give their newborns a healthy start in life. The app serves as a Robo-support to young parents looking for personalized child care tips and suggestions. New moms can use this conversational AI app to understand how to deal with the daily demands while raising a child and cope with parenting challenges without stress.
We also needed to grow the capability of this chatbot. We didn’t want to limit the bot to just text-only or image-only. We needed to make it multimodal. A multimodal bot can chat with humans through texts, images, voice messages, numerical data, HTML files, links, etc. Conversations with a multimodal bot are more realistic. So, we looked at combining multiple intelligence processing algorithms. This would make conversations human-like and friendly.
The idea was to provide a chat flow that sounds personalized and not robotic.
Once we finalized our conditional rules, we went ahead implementing them using the following tech stacks:
We used Node.js for building a scalable, robust backend. Node is perfect for writing server-side programs with ease. Moreover, it comes with a rich ecosystem of libraries for developing cutting-edge apps. Plus, it offers code reusability for increased developer efficiency.
We used Ionic for creating beautiful mobile frontends for both iOS and Android versions. Ionic comes with a powerful CLI and provides a bundle of UI/UX benefits essential for an interactive app.
We used the Microsoft Bot Framework to build and integrate the AI bot into the app. The Microsoft Bot Framework addresses a host of simultaneous user requests and runs them with consistency.
Next, we chose Azure Cosmos DB for delivering instant in-app messages. Azure’s globally distributed database system serves requests to the nearest region where the Cosmos DB is deployed. For the users, this means getting quicker responses from any part of the world.
To help users access specific content within the app, we integrated in-app purchasing (IAP) API for Android and iOS versions. This would allow the app owner to monetize the app through paid subscriptions.
Finally, we deployed the app to Azure because of its 24/7/365 availability. Azure also guarantees an average uptime of 99.99% across its cloud infrastructure, despite heavy usage.
The final product is a high-quality, AI-based mobile app providing 24/7 support to new parents looking for expert advice on child care. Among our significant contributions that drove the success of this project were:
Capital Numbers leveraged its multi-year R&D expertise to understand the AI processes and integration points.
With the help of the Microsoft Azure Bot SDK, we could ensure that the FAQ chatbot answers users’ queries without latency.
We brought sophistication in bot replies by adding custom algorithms, for example:
We implemented in-app purchases for iOS and Android versions to help the app owner charge his users for premium content and process bills effortlessly.
By infusing multimodal capabilities, we could make sure that the bot communicates with its intended audiences via:
Etc.
Our deep knowledge of material design helped us create effective mobile layouts that engage users across platforms and devices.
We molded every component around the project’s needs to ensure a 100% quality delivery with no defects or disruptions.
Our AI assistant intelligently matches the most relevant intent to find personalized replies to user queries related to:
Etc.
We are pleased to notice that our hyper-personalized bot has been well received by the market, with an impressive number of downloads in just two months.
By releasing this conversational AI app, Capital Numbers has helped many parents succeed in one of the most human of things: raising children. New parents can turn to this reliable go-to assistant for pro tips on holding, soothing, and nursing their newborns and toddlers.
We can proudly say that the AI capabilities we’ve integrated into the app help first-time parents feel a lot more confident about infant care today.