How We Helped A Courier Service Provider Digitize Their Business

They did not have any automated process for real-time shipment tracking or collaboration system. They had an existing CRM (containing customer data, delivery information, transaction details, etc.) in place. However, the lack of real-time visibility on the delivery status, made the entire process highly cumbersome for them. They wanted to digitize their logistics services to streamline their door-to-door delivery operations. For this, they approached Capital Numbers.

They wanted us to create a mobile application that would automate their business processes. We engaged in a thorough discussion with the client to get a solid idea of their supply chain processes, delivery operations across segments, serviceable locations, centralized systems, etc.

Our biggest challenge was to write custom-built APIs for the mobile app and integrate the app into their existing CRM, ensuring zero data loss.

We tailored a comprehensive software solution to help them resolve their growing pain point of tracking shipment manually.

Our experienced coders came together to create an app that would let the drivers/delivery fleet update each milestone (i.e., pick-up point, in-transit status, delivery status, documents collected from the customer, etc.) in real-time.

The app would also let the business owners/admin note each milestone and keep track of the real-time performances of their drivers or the delivery fleet.

Our coding ninjas considered it best to use React Native for developing the app. This framework helps in accelerating the development process and saves massive time, thanks to the predeveloped components available in its open-source library. Moreover, React Native offers reduced load times, and the framework is perfect for responsive UI designs.

To ensure top-notch app security, our skilled developers decided to use Laravel. This PHP framework comes with built-in support for authorization and authentication, something which is highly essential to keep technical vulnerabilities away.

By offering customized technology solutions, Capital Numbers has, time and again, proved itself as a trusted partner for multiple businesses across verticals. This time too, our trained specialists helped them modernize their legacy systems and scale.