UI/UX Testing and Plugin Enhancements for a Fintech Provider

The Fintech client wanted to migrate everything from the old UI to a new UI. Although he got his in-house team to handle the migration work, he needed someone to test the UI elements. He wanted a technology partner who had a passion for detail. He was looking for a partner who could QC UI designs of a huge number of page layouts without missing the minutest error. This is where they got in touch with Capital Numbers for help.

Apart from engaging us to get their UI testing done, the client also wanted us to add more insurers to their new UI. Since the existing website enlisted only a handful of insurers, it led to fewer listing fees or lower commissions. So, the client wanted to increase the listing of insurers, maximize listing fees, and broaden insurance options.

A lot of these defects required code changes. Some needed skillful configurations. We had to get everything adjusted with HTML5/CSS3 elements to ensure there were no UI/UX issues.

We had to fix defects for multiple subsystems or insurance pages, for example, cars, homes, shops, salons, offices, and more. Our QA team would engage in daily scrum meetings to meet the client’s needs.

Like the above process, the client’s team would raise master tickets on Jira for our PHP engineers to add new insurer data like call center timings, phone numbers, etc. We would also create plugins to fetch data directly from the insurer company APIs. We would fetch some insurer data from the Jira requests and the rest (e.g., policy premiums, etc.) from the company APIs.

This way, we would continue to expand the insurer list. The scalable MySQL-powered database helped us get better control over the workflow even as the insurer lists grew.