Exciting Operations Manager Opportunities Available at Capital Numbers

bnr-icon1
bnr-icon2
bnr-icon3
bnr-icon4
bnr-icon5
bnr-icon6
Rated 4.8 out of 5 on Glassdoor

Job Description

We are looking for Operations Managers who will be accountable for the end-to-end delivery of projects to meet customer needs. As an operations manager, you will report directly to the Director of Operations and will be responsible for the relationships with their customers across geographies. You will be working with project managers and technical leads to ensure projects are delivered on time, and budget and meet customer expectations.

Responsibilities:

  • Responsible for managing revenue of at least $3 Million using a pool of project managers, tech lead, developers, business analysts, and QA experts.
  • Ensure KPIs regarding timelines, costs, profitability, and customer satisfaction are met, if not exceeded.
  • Understanding the pipeline of demand and working with the Director of Operations to ensure an appropriate supply of resources.
  • Conduct regular account reviews with the clients to uncover opportunities and to ensure that they are happy with the services provided.
  • Serve as an escalation point for customer concerns if/when they arise
  • Identify appropriate resolution to achieve client satisfaction in a timely manner
  • Provide leadership and direction to project team members
  • Ensure that the right type and the number of resources that are required to fulfill the planned projects are available and in place through cooperation with the Director of Operations.
  • Must make decisions, such as prioritize relationships to develop, negotiate with customers and overcome obstacles

Drop Your CV

Please enter your details below in order to apply for a position within our company

* All fields are mandatory

Attach files Select files from your   or   or 

    Requirements and qualifications

    • Proven track record of delivering a collection of projects and products in web and mobile domain.
    • 7-10 years of business development, project delivery, or client relationship management in a technology environment.
    • Good business acumen and ability to negotiate.
    • Strong customer orientation and ability to manage customer expectations
    • Good executive presence
    • Good financial and people leadership skills
    • Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
    • Leadership skills to successfully lead large, diverse, and virtual teams.
    • Work experience in a professional services industry preferred
    • Knowledge of project management processes

    Perks & Benefits

    Remote does not mean "distant". At Capital Numbers, you get a competitive benefits package and be part of an award-winning team. Plus, by working remotely, you save more and enjoy a work /life balance.

    perk-icon1
    Competitive salary
    perk-icon2
    Sick and “life happens” days
    perk-icon3
    Paid holidays
    perk-icon4
    Paid parental leave
    perk-icon5
    Paid training programs
    perk-icon6
    Regular Rewards and benefits
    perk-icon7
    Periodic Virtual engagement activities
    perk-icon8
    Opportunity to work on exciting clients
    perk-icon9
    No stressful commute
    perk-icon10
    No cliques (everyone clicks)
    perk-icon11
    No committees or bureaucracy of any kind
    perk-icon12
    Flexible work timings
    perk-icon1
    Competitive salary
    perk-icon2
    Sick and “life happens” days
    perk-icon3
    Paid holidays
    perk-icon4
    Paid parental leave
    perk-icon5
    Paid training programs
    perk-icon6
    Regular Rewards and benefits
    perk-icon7
    Periodic Virtual engagement activities
    perk-icon8
    Opportunity to work on exciting clients
    perk-icon9
    No stressful commute
    perk-icon10
    No cliques (everyone clicks)
    perk-icon11
    No committees or bureaucracy of any kind
    perk-icon12
    Flexible work timings
    See all current openings
    • Fill 1Created with Sketch.
    • Fill 1Created with Sketch.

    Great Reviews

    97 Out Of 100 Clients Have Given Us A Five Star Rating On Google & Clutch

    James BurkeCapital Numbers 5/ 5
    George LevyCapital Numbers 5/ 5
    Ze Wei WongCapital Numbers 5/ 5
    Michael WendlandtCapital Numbers 5/ 5
    Bernice AngCapital Numbers 5/ 5
    Xavier VillafuerteCapital Numbers 5/ 5
    Read More Reviews