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What Are the Trends Set for Outsourcing in 2017?
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Will Remote Work Eradicate the Need for Outsourcing?

What Are the Trends Set for Outsourcing in 2017?

In 2016, the SEO industry, as well as the outsourcing industry, have made their way to success with the help of technological advancements. The year 2016 has been remarkable for new trends in the outsourcing industry. We are now three months into 2017, however, and during this period outsourcing has increased in popularity and to a whole new level altogether. In terms of outsourcing trends for 2017, experts predict that the year 2017 will experience greater innovation and development in cloud technology, in data security, and in social responsibility. Below are discussed a few possible trends that may influence outsourcing to a great extent this year.

  • Outsource providers will level up their quality:

According to a global outsourcing survey (conducted by Deloitte) in 2016, businesses who outsource their work to their outsourcing partners, expect innovative and error-free services from them. They outsource not only to complete their project within budget, but also to avail other value added services that are offered by their outsourcing partner.

So, in response to this, it can be expected that outsourcing providers will increase the quality of their services by including more and more value added services and bringing innovation into those services. According to this trend, before starting a new project, both employers and their outsourcing partners will get SLA or Service Level Agreements before initiating a new project.

  • Virtual employees will be increased:

With the help of advanced and latest technology, it has become easier for outsourcing providers as well as freelancers to work remotely. Since there is a number of project management and real-time monitoring software, it is easily predictable that 2017 will see a significant increase in virtual agents. The advanced technology will make the future of offshore outsourcing industry brighter than ever.

Since virtual employees and offshore outsourcing offers a number of benefits including productivity improvement, low workforce cost and accessibility for extended hours (especially if the outsourcing partner is from a different time-zone), most companies prefer outsourcing their project.

  • IT delivery system can be centralized:

Looking at the streamlining business process of 2016, it is easily predictable that more businesses will switch to just one dedicated IT vendor rather than opt for outsourcing to multiple IT vendors. The more centralized the IT system is, the more standard and innovative and productive it would be.

  • Use of cloud technology will be increased:

Cloud technology became popular in the year 2016. It is expected that this year will be an excellent year for Cloud technology, especially for the Hybrid Cloud. The Hybrid Cloud refers to an integrated Cloud service used by both private and public Clouds in order to access business functions easily. According to many industry experts, more than 50% of IT vendors will use Cloud technology by the year 2018.  The remaining percentage will possibly partner with industry Cloud platforms.

  • Impact outsourcing:

This year, it is expected that a new social responsibility model for business processes may gather more attention. The primary aim of the outsourcing providers would be providing quality outsourcing services in a cost effective way.

  • RPA or Robotic Process Automation:

This year, RPA may enhance the ease and efficiency of BPA in 2017. It is predicted that it will develop productivity to a great extent and reduce costs while maintaining its quality. For repetitive tasks, software robots can replace humans.

  • Development in automation:

With the help of the automation process, it is now possible to increase production with efficiency. Experts predict that there can be a great development in automation and scalability in the year 2017 with the help of reusable platforms that offer better technical support.

With the above predictions, the year 2017 is looking to be a promising year for the outsourcing industry. These trends, however, focus more on streamlining business processes and enhancing the use of centralized technology. Indian outsourcing providers will increase their functional capabilities significantly.

Additionally, outsourcing companies are making data security a priority in the year 2017. However, it is just a prediction based on the trends of 2016. Only time will tell if the prediction will come true or not.

Will Remote Work Eradicate the Need for Outsourcing?

These days remote working has gradually become more acceptable by different organizations. Before, companies were mainly dependent on an outsourcing team and the staff of their office, but now the scenario is slightly changed. Various companies are now inducting remote workers into their task teams and workforces. The trend of outsourcing work is now somehow reduced with the popularity of remote.

However, there is some concern as to whether the remote team has eradicated the need for outsourcing or not. There is, therefore, a resultant confusion as to whether outsourcing is better or remote work. Some say that remote workers are a perfect choice for companies, but they cannot solve all the problems that are done efficiently by outsourcing. And for some, remote workers are the perfect solution for all your technical tasks, which would not have been managed well by outsourcing.

Below are some points that are explained by experts for and against the topic of whether or not remote work will eradicate the necessity of outsourcing.


          Remote Work Will Not Eradicate Outsourcing:

People  against the topic have expressed their opinions in these ways:

  • Remote work can never solve every problem that outsourcing does. This is because, firstly, you have to reach people personally, whom you would like to hire. Suppose you need one developer, then you have to find out an employee or a software house to work with. In case you require more than one developer, problems will arise, as you have to hire a number of people and you have to spend valuable time in this hiring process. With outsourcing, you don’t need to invest as much time, since you can outsource all your tasks to the outsourcing company.
  • Secondly, hiring an outsourcing company means you have not only hired an employee, but you have also hired a software house where everything is done using automated CI/CD, development tools, and assurance processes. You also have the added advantage of a CTO, a project manager and other developers that are there to support you with their valuable advice. In the case of remote work, when you hire a developer, s/he will do that one particular role only. You will not be assisted by him/her with other tasks/roles.
  • Thirdly, outsourcing is more flexible than remote work. During the project, you can change your demand for resources anytime you want. They can provide 3 people to develop MVP (which is better than one to support it while verifying on the market), then 8 people will scale it. In terms of remote working, you can only hire one person to complete the task.
  • Fourthly, getting hold of a remote worker is a complex process, since you have to hire resources one by one and then you will need to check their skill set, another time-consuming process. In spite of testing them, you cannot be sure if the remote worker is capable enough to manage your task or not.
  • Finally, the process of hiring outsourcing companies is smooth. Since every employee of an outsourcing company is efficient, you can be assured of the fact that your work will be done efficiently.


    Remote Work Will Eradicate Outsourcing:

       Below are discussed some of the opinions/points of those who think this is true.

  • Remote work is not at all a complex process. In fact, you can choose workers according to your requirements. You can check their skill and then hire them.
  • If your remote employees are satisfied, they will give you their 100%. It is, therefore, a great benefit for your business.
  • They cost less. In terms of outsourcing your project, you may have to spend more money, but hiring a remote employee is always within your budget. This is because, if you have remote employees, they will reduce your rent and property cost.

From the above, it is clear that hiring outsourcing has more positives than hiring remote work, and remote work can never eradicate the necessity of outsourcing. Still, it depends greatly on your company as to what is more suitable for your business. Maybe your particular business requires remote workers, which can be cost-effective for you, but for a majority of businesses (who need to outsource more than one task), outsourcing is a perfect solution.

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